Terms of Use

(Last revised October 27, 2027)

Governing Entity: 15431905 Canada Inc ;(“Krista Kelly”, “Company”)

Binding Nature: By purchasing, accessing, or participating in any Company product, service, membership, tool, or experience (collectively, the “Services”), you (“Client,” “Participant,” or “User”) agree to be bound by these Master Terms of Use and any applicable Product Addendum. These terms are legally enforceable and intended to protect both you and the Company.

1. Scope of Services

These Terms apply to all current and future courses, bundles, coaching sessions, and digital products offered by Company, including but not limited to:

  • The Hired in Marketing System: Self-paced online courses and programs, including packages that combine digital training, professional resume and LinkedIn writing services, and personalized career coaching.

  • Resume and LinkedIn Writing Services: Professional resume and LinkedIn profile writing, rewriting, reviews, and related career positioning services, offered individually or as part of a package.

  • 1:1 Career Coaching: Individual virtual coaching sessions covering career strategy, job search planning, networking, resume and LinkedIn optimization, and interview preparation.

  • Group Coaching and Live Training: Virtual workshops, webinars, group coaching programs, and other live or recorded educational sessions.

  • Other Digital Products and Resources: Templates, guides, downloadable resources, and other career development materials.

Specific products or services may be subject to additional terms, including service agreements, refund policies, and promotional conditions presented at the time of purchase.

Where product-specific terms conflict with these general Terms, the product-specific terms will take precedence for that purchase, subject to applicable law.

Future products and services will also be covered by these Terms unless otherwise specified.

2. Website Terms of Use

By accessing or using the Company’s website, you agree to comply with all applicable laws, respect intellectual property rights, and refrain from disruptive, defamatory, or unlawful activity. Unauthorized copying, framing, or use of Company materials is strictly prohibited.

The website is operated from Saint-Philippe, Québec, Canada, and governed by the laws of Québec and Canada. Any disputes shall be handled exclusively in Québec courts.

3. Access & Delivery

  • Delivery Methods: Services may be delivered through live virtual sessions (Zoom, Google Meet, Kajabi), recorded modules, or downloadable materials (templates, workbooks, checklists).

  • Access Timelines:

    • Digital products include a minimum of six (6) months of access from purchase unless otherwise stated. 

    • Group coaching services include four (4) sessions each thirty (30) minutes delivered within two (2) months of purchase unless otherwise stated. 
    • Memberships (if offered in the future) remain accessible only while payments are current.
    • Where “lifetime access” is stated, it refers to the lifetime of the program while actively offered and supported by the Company.

  • Retirements & Updates: Company may update, replace, or retire materials at any time. If a program is retired, access will end with thirty (30) days’ notice.

  • Monitoring & Compliance: Accounts may be monitored to prevent misuse. Violations may result in termination of access without refund.

4. Platform Dependencies

Company Services may depend on third-party platforms (Kajabi, Zoom, Google Drive, LinkedIn, etc.). The Company is not responsible for outages, policy changes, or service interruptions on third-party platforms.

5. AI-Generated Materials

Certain Services may incorporate AI tools. While human oversight is applied, the Company does not guarantee accuracy or applicability of AI outputs. All AI-generated materials are licensed for personal/internal use only and may not be resold, redistributed, or repackaged without written permission.

6. Program-Specific Addendums

 

The Hired in Marketing System

Product-Specific Service Agreement

Effective Date: October 28, 2026

This Service Agreement ("Agreement") governs the purchase and delivery of The Hired in Marketing System ("Program") offered by 15431905 Canada Inc., operating as Krista Kelly ("Company," "we," "us," or "our").

By purchasing the Program, you ("Client" or "you") acknowledge that you have reviewed and agree to this Agreement, together with our website Terms of Use and Privacy Policy.

If this Agreement conflicts with our general Terms of Use, this Agreement takes precedence with respect to this Program, subject to applicable law.

1. Program Overview and Included Services

The Hired in Marketing System is a career development program designed to help marketing professionals strengthen their professional positioning, improve their job search strategy, and increase their opportunities to secure interviews.

Your purchase includes the following four components:

1.1. The Complete Hired in Marketing System

Lifetime access to the self-paced online course, including five modules covering career positioning, resumes and LinkedIn, job-specific tailoring, job search momentum, and the Express Track.

The Program includes educational videos, templates, worksheets, frameworks, and AI-supported tools.

"Lifetime access" refers to the lifetime of the Program while it remains actively offered and supported by the Company. If the Program is permanently discontinued, the Company will provide reasonable advance notice, generally at least 30 days, where practicable.

1.2. Done-for-You Resume and LinkedIn Rewrite

Professional rewriting of one foundational resume and one LinkedIn profile by a member of our writing team, trained in the Hired in Marketing methodology.

The service includes:

  • Review of your completed intake and positioning diagnostic.

  • Development of a foundational resume aligned with your agreed target role or career direction.

  • LinkedIn profile rewrite recommendations.

  • One consolidated round of revisions to both deliverables.

The service does not include unlimited revisions, ongoing job-specific tailoring, cover letters, direct editing of your LinkedIn account, or job applications submitted on your behalf unless separately agreed in writing.

1.3. 45-Minute 1:1 Career Strategy Session

One private, 45-minute virtual coaching session with Coach Jennifer Campbell, or another qualified coach designated by the Company if necessary.

The session may cover target role clarity, career strategy, networking, job search planning, and foundational interview preparation, depending on your individual needs.

Additional coaching sessions may be purchased separately at the rates offered at the time of booking.

1.4. Direct Email Coaching with Krista

Access to personalized email coaching with Krista for 90 calendar days from the original purchase date.

This support is intended for reasonable questions, feedback, and guidance related to implementing the Hired in Marketing System.

Email coaching does not include unlimited document rewrites, comprehensive editing of multiple job applications, additional live coaching sessions, or guaranteed immediate responses.

The Company will make reasonable efforts to respond promptly, subject to business availability, holidays, and message volume.

Email coaching expires automatically at the end of the 90-day period, regardless of the extent to which it has been used.

2. Pricing and Payment

The regular purchase price of the Program is $1,195 CAD, excluding applicable taxes.

Eligible customers may purchase the Program at a promotional price of $795 CAD, excluding applicable taxes, during a designated 48-hour promotional period.

Promotional pricing is available only within the stated eligibility window and is subject to the terms presented at checkout.

Payment is due in full at the time of purchase unless a separate payment arrangement is expressly offered.

All transactions are processed through the Company's authorized payment providers.

3. Program Access and Delivery

Access to the online course is generally provided immediately after successful payment, subject to normal account setup and platform availability.

Personalized services are delivered separately and require active participation from the Client.

The Client is responsible for completing all required intake materials, supplying accurate information, providing timely feedback, and scheduling the included coaching session.

The Company may use qualified employees, contractors, or service providers to deliver components of the Program.

4. Resume and LinkedIn Rewrite Process

4.1. Intake Deadline

The Client must complete the required intake materials and positioning diagnostic within 90 calendar days of purchase.

If the Client does not provide the required materials within this period, the Company may consider the personalized writing service expired, subject to applicable law and any extension expressly agreed in writing.

4.2. Initial Draft Turnaround

The Company aims to deliver the first drafts of the resume and LinkedIn rewrite within 3–5 business days after receiving all required information and confirming that the intake is complete.

Business days exclude weekends and applicable statutory holidays in Québec.

Delivery timelines are estimates rather than guaranteed completion dates. The Company will make reasonable efforts to communicate material delays.

4.3. Revision Process

The Client is entitled to one consolidated round of revisions covering the resume and LinkedIn deliverables.

Revision requests must be submitted within 30 calendar days of receiving the initial drafts.

All requested changes should be submitted together in one consolidated communication.

Once complete revision feedback has been received, the Company aims to deliver the revised materials within 3–5 business days.

Additional revisions, substantial changes in target role or career direction, or requests outside the originally agreed scope may be subject to additional fees.

If no revision request is received within 30 calendar days, the deliverables will be considered accepted for purposes of the included revision service, subject to applicable consumer rights.

4.4. Client Delays and Inactivity

Turnaround periods do not include time spent waiting for Client information, clarification, approval, or feedback.

Incomplete intake materials, significant changes in project scope, or delayed responses may extend the delivery schedule.

If the Client becomes unresponsive, the Company may pause the project until the required information is received.

5. Career Coaching Session

The included 45-minute coaching session must be completed within 90 calendar days of purchase, unless an extension is agreed in writing.

Sessions are conducted virtually using a platform designated by the Company.

Clients must provide at least 24 hours' notice to cancel or reschedule a confirmed appointment.

Late cancellations, missed appointments, or arrivals more than 10 minutes late may result in forfeiture of the session without a replacement appointment or refund, except where otherwise required by law or agreed by the Company.

If the Company must cancel a session, a reasonable alternative appointment will be offered.

Coaching sessions may be recorded for purposes such as client reference, service quality, or internal training, but only with appropriate advance notice and any consent required by applicable law.

Recordings will not be used publicly for testimonials or marketing without separate authorization.

6. Refund and Cancellation Policy

Because the Program includes immediate digital access and personalized professional services, refund eligibility depends on the status of service delivery and applicable consumer protection laws.

6.1. Before Personalized Writing Begins

The Client may request a full refund before the writing team has commenced substantive work on the personalized resume and LinkedIn rewrite.

For clarity, substantive work includes individualized research, analysis, drafting, or editing performed for the Client. Routine administrative processing alone does not constitute the commencement of writing work.

6.2. After Personalized Writing Begins

Once substantive personalized writing work has commenced, purchases are generally non-refundable under the Company's voluntary refund policy.

This reflects the time, resources, and professional services committed to the Client's individual project.

6.3. Unused Program Components

Subject to applicable law, refunds or credits are not ordinarily provided solely because the Client chooses not to access the course, attend coaching, submit intake materials, request revisions, or use email support within the applicable periods.

6.4. Statutory Rights

Nothing in this Agreement limits or excludes any cancellation, refund, chargeback, or other consumer rights that cannot legally be waived.

Where applicable law provides additional rights, those rights prevail over the Company's voluntary refund policy.

6.5. Refund Requests

Refund or cancellation requests should be submitted to krista@kristakelly.ca.

The Company will review requests in accordance with this Agreement and applicable law.

7. Client Responsibilities

The Client agrees to:

  • Provide accurate, truthful, and complete information regarding their experience, qualifications, and employment history.

  • Review all rewritten materials for factual accuracy before using them.

  • Provide timely responses and consolidated feedback.

  • Attend scheduled coaching sessions or provide appropriate cancellation notice.

  • Use Program materials for personal career development purposes only.

  • Treat Company representatives and contractors respectfully.

The Company will not knowingly fabricate qualifications, employment history, accomplishments, or credentials.

The Client remains responsible for the final accuracy of all materials submitted to employers.

8. Results Disclaimer

The Program provides career education, strategic guidance, and professional writing services.

The Company does not guarantee interviews, job offers, employment, salary increases, specific response rates, or results within a particular timeframe.

Individual outcomes depend on factors including professional experience, market conditions, employer decisions, the Client's implementation, and other circumstances outside the Company's control.

Any testimonials or examples of client success are illustrative and do not constitute guarantees of future results.

The Program does not provide employment placement, legal advice, immigration advice, financial advice, or mental health services.

9. Confidentiality, Privacy, and Recordings

The Company will take reasonable steps to protect personal and professional information shared by the Client.

Client information may be shared with authorized team members, contractors, coaches, and service providers where reasonably necessary to deliver the purchased services, subject to applicable privacy requirements.

The Company may use third-party platforms for course hosting, document collaboration, scheduling, communication, payment processing, and coaching.

Any recording of a private coaching session will be subject to applicable notice, consent, retention, and privacy requirements.

Client resumes, personal information, and coaching recordings will not be publicly shared for marketing purposes without separate authorization.

Personal information will be handled in accordance with the Company's Privacy Policy and applicable privacy laws.

10. Intellectual Property

All course videos, templates, frameworks, worksheets, training materials, and proprietary methodologies remain the intellectual property of the Company or its licensors.

The Client receives a limited, personal, non-exclusive, non-transferable license to access and use these materials for their own career development.

The Client may use, edit, and share their completed personalized resume and LinkedIn content for their own professional and employment purposes.

The Client may not reproduce, redistribute, resell, sublicense, or commercially exploit the Company's course materials, templates, or proprietary frameworks without written permission.

11. Technology and Third-Party Platforms

The Company uses third-party technology providers to deliver portions of the Program.

Temporary interruptions, technical difficulties, or changes to third-party platforms may affect access or delivery.

The Company will make reasonable efforts to restore access or provide suitable alternatives where practicable.

Nothing in this section excludes obligations or remedies that cannot be limited under applicable law.

12. Conduct and Termination

The Company may suspend or terminate access to services where the Client engages in serious misconduct, harassment, unauthorized redistribution of proprietary materials, fraud, or other material breaches of this Agreement.

Where reasonable, the Company will provide notice and an opportunity to resolve the issue before termination.

Any suspension, termination, or related refund determination remains subject to applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, the Company is not responsible for employment decisions made by third parties, changes in hiring conditions, or career outcomes beyond its reasonable control.

Nothing in this Agreement excludes or limits liability that cannot lawfully be excluded or limited, including mandatory consumer rights.

14. Governing Law and Dispute Resolution

This Agreement is governed by the laws of Québec and applicable federal laws of Canada, subject to mandatory consumer protections that may apply in the Client's jurisdiction.

The parties agree to attempt to resolve disputes in good faith by contacting the Company before pursuing formal proceedings.

Nothing in this Agreement requires a consumer to waive access to courts, statutory remedies, or other protections where such a waiver is prohibited by law.

15. Events Beyond Reasonable Control

The Company will not be responsible for delays caused by events beyond its reasonable control, including major technical disruptions, natural disasters, government restrictions, or other unforeseen circumstances, to the extent permitted by law.

Where such circumstances affect service delivery, the Company will make reasonable efforts to communicate with the Client and arrange an appropriate alternative or revised timeline.

16. Changes to These Terms

The version of this Agreement in effect at the time of purchase governs that purchase unless the Client agrees to a subsequent change or applicable law requires otherwise.

The Company may update terms for future purchases.

17. Contact Information

15431905 Canada Inc.

Operating as Krista Kelly

Email: krista@kristakelly.ca

Website: www.kristakelly.ca

18. Acceptance

By completing the purchase, the Client acknowledges that they have had the opportunity to review this Agreement, understand the scope and time limits of the included services, and agree to the applicable Terms & Conditions, subject to their rights under applicable law.

 

Service Agreement

Interviews in Weeks — Early Access Offer

Last updated March 25, 2026 

Overview

This Service Agreement (“Agreement”) outlines the terms and conditions for participation in Interviews in Weeks (Early Access Offer) provided by Company.

By purchasing and accessing this program, you (“Client”, “you”) agree to the terms outlined below.

Included:

Upon purchase, you will receive access to a structured career development system designed to help mid-level marketers secure interviews and job offers.

Core Program Includes:

  • Step-by-step system for landing interviews
  •  Resume, LinkedIn, and job search templates
  • Tools and frameworks
  • AI prompts and guided workflows

Early Access Bonuses:

As part of this limited early launch, you will also receive:

  • Immediate access to existing training library
  • First access to the NEW “Hired in Marketing” System (launching April 1st)
  • Live Implementation Sessions (held in April only)

Delivery & Access

  • Program content is delivered digitally via an online platform.
  • You will receive login access upon purchase.
  • New content (including the updated system) will be released on or around April 1st 2026 at 9:00 am ET
  • Live sessions will take place on scheduled dates in April (details provided separately).

We reserve the right to update, modify, or improve program content at any time.

Results Disclaimer

While this program is designed to support your job search, results are not guaranteed.

Your outcomes depend on multiple factors including:

  • Your experience and background
  • Level of implementation
  • Market conditions
  • Effort and consistency

We do not guarantee job offers, interviews, or specific timelines.

Client Responsibility

By enrolling, you agree that:

  • You are responsible for implementing the strategies provided
  • You will use the materials for personal use only
  • You understand this is an educational program, not a done-for-you service

 Live Sessions (April 2026 Only)

  • Live Implementation Sessions are included as a time-bound bonus
  • As part of the Early Access offer, live sessions are planned as follows: April 7th, 14th, and 21st. Time: 12:00 PM – 1:00 PM ET. Platform: Zoom or Google Meets. 

Please note:

  • Session dates and times are subject to change
  • Access to live sessions is a bonus component and not guaranteed indefinitely
  • Replays may or may not be provided at the Company’s discretion 

Payments & Refund Policy

Due to the digital nature of this program, all sales are generally final.

However, we offer a conditional 7-day implementation-based refund:

To be eligible for a full refund, you must:

  • Complete Module 1 of the “Hired in Marketing” System within 7 days of receiving access
  • Demonstrate genuine completion of the module

To request a refund:

  • Email krista@kristakelly.ca within 7 days of your initial access
  • Include proof of completion of Module 1

If these conditions are met, a full refund will be issued.

No refunds will be granted:

  • After the 7-day window
  • Without completion of Module 1
  • For partial use or lack of participation

Please ensure this program is the right fit before purchasing.

Intellectual Property

All materials provided (including templates, frameworks, and AI prompts) are:

  • Owned by Company
  • Protected by copyright

You may not:

  • Share, distribute, or resell materials
  • Reproduce content for commercial use

Code of Conduct

We reserve the right to remove access without refund if you:

  • Engage in disruptive, abusive, or inappropriate behavior
  • Violate intellectual property terms
  • Misuse program materials

 Limitation of Liability

To the fullest extent permitted by law:

We are not liable for:

  • Job search outcomes
  • Career decisions made based on program content
  • Any indirect or consequential damages

Dispute Resolution & Governing Law

  • Parties will first attempt informal good-faith resolution.

  • If unresolved, disputes shall be resolved by binding arbitration in MontrĂ©al, QuĂ©bec.

  • Governed by the laws of QuĂ©bec and Canada.

Force Majeure

The Company is not liable for delays or inability to deliver services due to events beyond its reasonable control (e.g., pandemics, strikes, cyberattacks, third-party outages).

Amendments

The Company may update these Terms at any time. Material changes will be communicated by email. Continued use constitutes acceptance of updated Terms.

 

Indemnification

Client agrees to indemnify and hold harmless the Company, its agents, and affiliates from any claims, damages, or expenses arising from Client’s participation in Services.

 

Agreement

By purchasing and accessing this program, you acknowledge that:

  • You have read and understood this Agreement
  • You agree to all terms outlined above

 

 

Resumes That Land Marketing Jobs (Signature Course Bundle)

By purchasing, you acknowledge that:

  • You are receiving access to digital modules and materials designed to improve your marketing resume, job search strategy, and interview preparation.

  • Access is self-paced. No virtual live group mentoring calls are included, unless explicitly stated as part of a launch bonus.

  • Optional 1:1 Sessions may be purchased separately.

Pricing (Regular Offers)

  • Signature Course Bundle: $300 CAD

  • Virtual Resume Review: $47 CAD (upsell) or $75 CAD (standalone)

  • 1:1 Live Virtual Session (30 min): $250 CAD
    (All prices before sales tax.)

September 2025 Launch Promotion

  • 20% off the Signature Course Bundle → $300 CAD → $240 CAD

  • Access to four (4) virtual group coaching sessions delivered in September 2025 that run thirty (30) minutes each on Zoom or Kajabi video. Session recording will be available for up to six (6) months.
  • Bonus: First 16 sign-ups receive a free 30-min 1:1 live virtual coaching session (value $250). Session must be booked by October 31, 2025. 

  • Valid August 27 to September 30, 2025.

7. Refund Policy – No Refunds

All sales are final. The Company maintains a strict no refunds policy for all digital courses, coaching sessions, bundles, and services, including promotional offers and bonuses.

By purchasing, you acknowledge:

  • You have reviewed the program description and made an informed decision.

  • You are responsible for full payment, regardless of completion or usage.

  • No partial refunds, credits, or transfers will be provided under any circumstances.

8. Coaching & 1:1 Sessions

  • Sessions are hosted virtually.

  • If a Client arrives more than 10 minutes late, the session may be forfeited without refund.

  • Rescheduling requires 24 hours’ notice.

  • Company does not provide therapy, legal, or financial advice. Client is solely responsible for their decisions and results.

9. Intellectual Property & Non-Disclosure

All course content, templates, videos, worksheets, and materials are the property of Krista Kelly Enterprises. Clients receive a limited, personal, non-transferable license.

Clients may not copy, share, resell, or distribute materials without written permission. Misuse may result in removal without refund and possible legal action.

Confidential program content (templates, strategies, trade secrets) may not be shared with non-participants.

10. Testimonials

By providing testimonials, you grant the Company a non-exclusive, perpetual license to use your statements (with name/likeness if provided) for marketing purposes without compensation.

11. Disclaimers – No Guarantees

  • Company does not guarantee job placement, interviews, or income outcomes.

  • Results vary by Client’s effort and circumstances.

  • Testimonials are examples only and not promises of results.

12. Indemnification

Client agrees to indemnify and hold harmless the Company, its agents, and affiliates from any claims, damages, or expenses arising from Client’s participation in Services.

13. Dispute Resolution & Governing Law

  • Parties will first attempt informal good-faith resolution.

  • If unresolved, disputes shall be resolved by binding arbitration in MontrĂ©al, QuĂ©bec.

  • Governed by the laws of QuĂ©bec and Canada.

14. Force Majeure

The Company is not liable for delays or inability to deliver services due to events beyond its reasonable control (e.g., pandemics, strikes, cyberattacks, third-party outages).

15. Amendments

The Company may update these Terms at any time. Material changes will be communicated by email. Continued use constitutes acceptance of updated Terms.